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error when upgrading ws-svc-nam-2

johnsonjb
Level 1
Level 1

‎08-22-2007 03:55 PM

hello all

Im in the process of upgrading the nam module to a new version of software and the image I was trying to go to is c6svc-nam.3-6-1a.bin.gz. The FTP process finished then when the install started the below error comes. I have researched for hours but nothing I tried has worked. Short of calling tac... any possible solutions? thanks in advance

Image verification failed.

The image you are trying to upgrade is not a valid

Maintenance image or is not compatible with this release.

Upgrade with <ftp://root@192.168.0.1/c6svc-nam.3-6-1a.bin.gz> failed (1)

root@localhost.test.com# sho ver

NAM application image version: 3.3(1)

Maintenance image version: 2.1(3)

NAM Daughter Card Micro code version: 1.31.1.27 (NAM)

BIOS Version: 4.0-Rel 6.0.9

Installed patches:

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Joe Clarke
Cisco Employee
Cisco Employee

‎08-22-2007 05:24 PM

You need to reboot the NAM into maintenance mode before you upgrade its main image. See http://www.cisco.com/en/US/products/sw/cscowork/ps5401/products_installation_and_configuration_guide_chapter09186a00807ed582.html for instructions on upgrading the NAM.

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johnsonjb
Level 1
Level 1
In response to Joe Clarke

‎08-22-2007 09:47 PM

Thanks Joe

I will follow your instruction.

Will follow up in the post on results.

Thanks again

Jeff

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