Voice Paging system numbers are busy?

fantasysprings · ‎08-22-2007

this problem arose today and I am stumped. Our voice paging system is giving off a busy signal. i would go around check the phones to see if one is perhaps "off the hook" but there are about 350 on this site and i dont have the time. PLEASE HELP!

Rob Huffman · ‎08-23-2007

Hi Don,

I'm not sure how your Paging system is connected, but I'm guessing via FXS or ATA (maybe VG port). In any case, I would think that you could do a reset of the specified port and it would clear the call. Failing that you could just disconnect the line to the Paging system as well.

Hope this helps!

Rob

tsiler · ‎08-23-2007

If you have paging that connects to the system via CTI, check to see that the CTI ports are registered. There may be a routing issue to the paging server or ports need to be reset.