Call manager 4.2(3)sr1 & Voice gw voice choppy issue

Unanswered Question
Aug 23rd, 2007


We are using Cisco Call Manager ver 4.2(3)sr1 and voice gw (C3745-IPVOICEK9-M), Version 12.4(13d. We experience the voice choppy issue when receiving/calling external party. Does anyone have any idea on this ? Is it due to ios , voice gw or call manager that causes it.

Pls help asap.

Thanks in advance

I have this problem too.
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a.gooding Mon, 08/27/2007 - 21:03

just to add, when on the call, hit the help button twice and check the loss of packets and jitter.

lifeisgreat Tue, 08/28/2007 - 05:07


It is ok after reset the voice gateway seems like the choppy issue has gone.


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