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CM feaures diabled

csco11014562
Level 1
Level 1

Pliz help,

CIPC becomes unavailable and hangs/does not respond with screen displaying 'CM features are disabled' or sometimes it just hangs while a user is on an active call.

Thanks

1 Reply 1

aghaznavi
Level 5
Level 5

This error indicates that the call preservation feature is active because the application has lost its connection to Cisco CallManager. The TCP session between the phone and its primary Cisco CallManager is cut. This issue is documented in Cisco bug ID CSCsa68462.

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