08-23-2007 05:37 AM
I am new to VoIP.
We have a voice system and on of our branches will periodically loose their system.
I can see on the router that layer 2 is bouncing.
The branches have a seperate PRI for voice.
Would this be a carrier issue?
Below is what I am seeing on the interface, it will go 20 minutes with no problem, then a few days, then it will happen again.
%Q.931 is backhauled to CCM MANAGER 0x0003 on DSL 0. Layer 3 output may not appl
y
ISDN Serial0/0/0:23 interface
dsl 0, interface ISDN Switchtype = primary-ni
L2 Protocol = Q.921 0x0000 L3 Protocol(s) = CCM MANAGER 0x0003
Layer 1 Status:
ACTIVE
Layer 2 Status:
TEI = 0, Ces = 1, SAPI = 0, State = MULTIPLE_FRAME_ESTABLISHED
Layer 3 Status:
0 Active Layer 3 Call(s)
Active dsl 0 CCBs = 0
The Free Channel Mask: 0x807FFFFF
Number of L2 Discards = 0, L2 Session ID = 167
Total Allocated ISDN CCBs = 0
2811-01#sh isdn stat
Global ISDN Switchtype = primary-ni
%Q.931 is backhauled to CCM MANAGER 0x0003 on DSL 0. Layer 3 output may not appl
y
ISDN Serial0/0/0:23 interface
dsl 0, interface ISDN Switchtype = primary-ni
L2 Protocol = Q.921 0x0000 L3 Protocol(s) = CCM MANAGER 0x0003
Layer 1 Status:
ACTIVE
Layer 2 Status:
TEI = 0, Ces = 1, SAPI = 0, State = TIMER_RECOVERY
Layer 3 Status:
0 Active Layer 3 Call(s)
Active dsl 0 CCBs = 0
The Free Channel Mask: 0x807FFFFF
Number of L2 Discards = 0, L2 Session ID = 227
--More--
001772: Aug 23 09:26:53 EDT: %ISDN-6-LAYER2DOWN: Layer 2 for Interface Se0/0/0:2
3, TEI 0 changed to down
001773: Aug 23 09:26:54 EDT: %ISDN-6-LAYER2UP: Layer 2 for Interface Se0/0/0:23,
TEI 0 cha Total Allocated ISDN CCBs = 0
2811-01#sh isdn stat
Global ISDN Switchtype = primary-ni
%Q.931 is backhauled to CCM MANAGER 0x0003 on DSL 0. Layer 3 output may not appl
y
ISDN Serial0/0/0:23 interface
dsl 0, interface ISDN Switchtype = primary-ni
L2 Protocol = Q.921 0x0000 L3 Protocol(s) = CCM MANAGER 0x0003
Layer 1 Status:
ACTIVE
Layer 2 Status:
TEI = 0, Ces = 1, SAPI = 0, State = AWAITING_ESTABLISHMENT
Layer 3 Status:
0 Active Layer 3 Call(s)
Active dsl 0 CCBs = 0
The Free Channel Mask: 0x807FFFFF
Number of L2 Discards = 0, L2 Session ID = 232
Total Allocated ISDN CCBs = 0
2811-01#sh isdn stat
Global ISDN Switchtype = primary-ni
%Q.931 is backhauled to CCM MANAGER 0x0003 on DSL 0. Layer 3 output may not appl
y
ISDN Serial0/0/0:23 interface
dsl 0, interface ISDN Switchtype = primary-ni
L2 Protocol = Q.921 0x0000 L3 Protocol(s) = CCM MANAGER 0x0003
Layer 1 Status:
ACTIVE
Layer 2 Status:
TEI = 0, Ces = 1, SAPI = 0, State = TIMER_RECOVERY
Layer 3 Status:
0 Active Layer 3 Call(s)
Active dsl 0 CCBs = 0
The Free Channel Mask: 0x807FFFFF
Number of L2 Discards = 0, L2 Session ID = 236
Total Allocated ISDN CCBs = 0
2811-01#sh isdn stat
Global ISDN Switchtype = primary-ni
%Q.931 is backhauled to CCM MANAGER 0x0003 on DSL 0. Layer 3 output may not appl
y
08-24-2007 03:04 AM
run "debub isdn q921" and upload the messages when layer-2 is down.
08-27-2007 11:55 AM
Any ideas what could have been going on?
Here is what fixed the problem:
"We pushed the config from the GW to the Call manager and also told the GW to pull it?s config from the CM.
Then reset the gateway within Call manager.
We entered these commands on the gateway, reseting the gateway by itself didn?t work.:
ccm-manager config
ccm-manager config server 10.250.10.1"
08-27-2007 06:44 PM
hello dear ,
run "deb isdn q921",
"sh isdn timer " when l-2is down and post it .
can u attch the running config aswell.
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