I am facing a very strange porblem on IPCC Express.
Version: Cisco Application Administration - 4.0(4)SR01_Build029
Package: IPCC Express Premium
CAD is very slow an launch. It takes at least 4-5 min to launch after agent login.
Also change in the state (eg. from work to ready etc) is very slow.
When tried to logout from CAD , it takes 5-6 min to logout.
This is happening on CAD of all the agents configured in the IPCCX.
Need urgent help.