I apologize if this is the wrong section to post about, I can redirect this message somewhere else if needed.
First, I wont pretend to know a whole lot about networking, because in reality, I don't.
Here is the situation:
A small printing business has decided to begin archiving all of their jobs onto a 2tb LaCie network storage device.
The LaCie device has been configured correctly to be accessed from all computers on the network, as well as allows FTP connections from all of those systems.
However, there is need for FTP access outside the LAN environment and I feel that the Cisco Catalyst 1900 Series switch is not allowing outside connections to access the LaCie Storage Drive.
The company is not concerned about security issues, for no sensitive data will be stored on the drive, and most of the individuals there are not entirely computer savvy when it comes to working outside of their graphic design programs.
I've been through many of the Cisco Catalyst 1900 manuals, but I cant make much sense of the topics that I need to concern myself.
I simply need the switch to accept connections from computers outside the network who are trying to access the LaCie storage device. I'm not sure if this is an issue with the Cable Modem they have installed, or simply an issue with the switch.
If any further info is required, be sure to let me know.
Any help or advice would be greatly appreciated!