cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
388
Views
0
Helpful
2
Replies

Error during firmware upgrade on a 7941G phone

fochoa223
Level 1
Level 1

I recently reset one of our 7941G phones to the factory defaults via these instructions:

http://www.cisco.com/en/US/products/hw/phones/ps379/products_tech_note09186a00800941bb.shtml

After doing so, the phone fails to boot during the firmware upgrade process.

Any ideas?

2 Replies 2

a.cruea1980
Level 3
Level 3

Did you try unplugging the phone from all power sources for about 5 minutes, then try to boot it back up?

Left the phone unplugged for about thirty minutes and it still won't upgrade.