Buy or Renew
Buy or Renew
Cisco + Splunk: It’s a new day for your data. Learn more.
 
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cancel
Start a conversation
383
Views
0
Helpful
2
Replies

Error during firmware upgrade on a 7941G phone

fochoa223
Level 1
Level 1

‎08-23-2007 04:25 PM - edited ‎03-14-2019 11:13 PM

I recently reset one of our 7941G phones to the factory defaults via these instructions:

http://www.cisco.com/en/US/products/hw/phones/ps379/products_tech_note09186a00800941bb.shtml

After doing so, the phone fails to boot during the firmware upgrade process.

Any ideas?

Labels:
0 Helpful
2 Replies 2

a.cruea1980
Level 3
Level 3

‎08-24-2007 09:38 AM

Did you try unplugging the phone from all power sources for about 5 minutes, then try to boot it back up?

0 Helpful

fochoa223
Level 1
Level 1
In response to a.cruea1980

‎08-27-2007 11:08 AM

Left the phone unplugged for about thirty minutes and it still won't upgrade.

0 Helpful
Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community:

Customers Also Viewed These Support Documents