Cisco IP Conference Station 7936 Incoming Calls limitations

Answered Question
Aug 24th, 2007
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Hi All, I have noticed on the 7936 that Multiple Call/Call Waiting Settings Properties the Maximum Number of Calls is 2. Is there anyway to increase this number. I have a user who whats to use the number for a dial in conference call and not dial out conference station. Is this a device limitation.

Correct Answer by Rob Huffman about 9 years 7 months ago

Hi Mahesh,


Thank you so much for your very kind words. Working with people like you and many others here is a true pleasure!


Thanks again my friend :)


Rob

Correct Answer by Rob Huffman about 9 years 7 months ago

Hi Nick,


This is a Device limitation. Have a look;


The IP Conference Station 7936 supports a maximum of two calls on a single line. The phone's control panel includes 25 keys; an LCD screen provides for information display.


From this 7936 User Guide;


http://www.cisco.com/en/US/products/hw/phones/ps379/products_quick_start_chapter09186a00801e7a09.html



What you probably need for this user is the ability to setup a Conference Bridge via Meet-Me. Here is some additional info;


Initiating a Meet-Me Conference Bridge


Meet-me conferences require that a range of directory numbers be allocated for exclusive use of the conference. When a meet-me conference is set up, the conference controller chooses a directory number and advertises it to members of the group. The users call the directory number to join the conference. Anyone who calls the directory number while the conference is active joins the conference. (This situation applies only when the maximum number of participants that is specified for that conference type has not been exceeded and when sufficient streams are available on the conference device.)


When you initiate a meet-me conference by pressing Meet-Me on the phone, Cisco CallManager considers you the conference controller. The conference controller provides the directory number for the conference to all attendees, who can then dial that directory number to join the conference. If other participants in a meet-me conference press Meet-Me and the same directory number for the conference bridge, the Cisco CallManager ignores the signals.


The conference controller chooses a directory number from the range that is specified for the conference device. The Cisco CallManager Administrator provides the meet-me conference directory number range to users, so they can access the feature.



Conference Bridge Configuration


http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00801ecf8a.html


Adding a Meet-Me Number/Pattern


http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00801ecf96.html#76011


Hope this helps!

Rob


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Correct Answer
Rob Huffman Fri, 08/24/2007 - 04:24
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Hi Nick,


This is a Device limitation. Have a look;


The IP Conference Station 7936 supports a maximum of two calls on a single line. The phone's control panel includes 25 keys; an LCD screen provides for information display.


From this 7936 User Guide;


http://www.cisco.com/en/US/products/hw/phones/ps379/products_quick_start_chapter09186a00801e7a09.html



What you probably need for this user is the ability to setup a Conference Bridge via Meet-Me. Here is some additional info;


Initiating a Meet-Me Conference Bridge


Meet-me conferences require that a range of directory numbers be allocated for exclusive use of the conference. When a meet-me conference is set up, the conference controller chooses a directory number and advertises it to members of the group. The users call the directory number to join the conference. Anyone who calls the directory number while the conference is active joins the conference. (This situation applies only when the maximum number of participants that is specified for that conference type has not been exceeded and when sufficient streams are available on the conference device.)


When you initiate a meet-me conference by pressing Meet-Me on the phone, Cisco CallManager considers you the conference controller. The conference controller provides the directory number for the conference to all attendees, who can then dial that directory number to join the conference. If other participants in a meet-me conference press Meet-Me and the same directory number for the conference bridge, the Cisco CallManager ignores the signals.


The conference controller chooses a directory number from the range that is specified for the conference device. The Cisco CallManager Administrator provides the meet-me conference directory number range to users, so they can access the feature.



Conference Bridge Configuration


http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00801ecf8a.html


Adding a Meet-Me Number/Pattern


http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00801ecf96.html#76011


Hope this helps!

Rob


mchandak Fri, 08/24/2007 - 10:52
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Great answer as always Rob. 5 points for you

Correct Answer
Rob Huffman Fri, 08/24/2007 - 11:09
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  • Hall of Fame,

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  • Cisco Designated VIP,

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Hi Mahesh,


Thank you so much for your very kind words. Working with people like you and many others here is a true pleasure!


Thanks again my friend :)


Rob

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