I've created a Pilot Point in the call manager with extension 4444 - calls get to this PP via a translation pattern. The Hunt Group is setup to dial one users line if they are logged into the attendant console. If they're not, I'd like the call routed to Unity where it'll determine what to do with the call based on the time schedule in a Call Handler. So, I created a Device Profile that the second member of the Hunt Group dials, it then transfers all calls to unity. This Profile is extension 4445.
Problem is, when that call goes to Unity from the Device Profile I setup it hits the Call Handler (set as 4445) and goes straight to the greeting. I've set it to "Yes, Ring a subscriber at this extension" and specified a valid extension. It says it's enabled... It just skips the fact that I've set it to dial a subscriber. Am I missing something?
Thanks for any help!