Cisco Unity Problem

Unanswered Question
Aug 28th, 2007

I have a problem with Unity when people try to access there voice mail. The get the message "the system is temporarily unable to process your request".

Any help greatly appreciated.



I have this problem too.
0 votes
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
mchandak Tue, 08/28/2007 - 04:24

One of the most common reasons which causes this issue is Permissions assigned to Unity Message Store Service account. You should download the latest Permission Wizard from (Choose the one based on your server version), and run that on your server.

Hope this helps

kevinhobson2000 Tue, 08/28/2007 - 05:29

Hi also noticed this message in the event log:

The caller entered an invalid password when logging on to Cisco Unity by phone. Details - Invalid Attempt on mailbox for subscriber with alias [GBeneventi] and extension [8184]. Call was made from - [8184].. 1888

Also there is a failure for logon/logoff in the security log.



This Discussion