7970 phone not coming up

Unanswered Question
Aug 29th, 2007
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I deployed a 7970 phone on a client's site and it has been working for over 2 months. Just yesterday, the customer called that the phone is not coming up again. I then used another power module incase the other one is bad. I noticed that the speaker and line 2 keys shows light and goes off but nothing displays on the screen. The screen remains blank. Can anybody be of help ?

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4bsmith Wed, 08/29/2007 - 11:50
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I would venture a guess that you have a bad set. Are you able to contact TAC for assistance?


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