- Bronze, 100 points or more
I have a script that I would like to add for instance press 1 for HR and the caller be able to press 1 to transfer to the HR number. I do not know much about scripts and I'm having a hard time finding out how to do this from the documentation. I have IPCC Express 4.0. Please help
You can use The 'Menu' step for ur requirement.The prompt selected in menu u have to add wav file saying 'press 1 for HR'.
After selecting the particular script in the IPCC application menu there u will get option for adding the HR Extn.Since the particular string is specified as a parameter u can change the extn of HR from the IPCC application menu itself no need for editing the script.