PIX 515 reboots

vrush_192000 · ‎08-29-2007

I have pix 515e.(IOS 7.0(2)) When I was trying to make any changes in PIX 515e for e.g. deleting any rule from list and when I am trying to save changes or wr mem primary hangs up and also it doesn't give access to standby. As this box is at remote location I couldn't check it's physical connectivity.

In syslog server I found some messages:

%pix-6-720037: (VPN-Secondary) HA progression callback:

%pix-6-720032: (VPN-Secondary) HA status callback

Can anyone help me in this?

Thanks and Regards,

purohit_810 · ‎08-29-2007

Can you check it's memory and cpu utilization?

regards,

Dharmesh Purohit

plwalsh · ‎08-30-2007

After the PIX reloads, shell back in and do a

show crashinfo. Copy the info displayed and contact TAC to find out what bug is causing the reloads.

If there is no crashinfo check 'show crashinfo save' to make sure that the PIX saves the crashinfo to flash memory before it reloads.

The syslog messages are informational (normal activity) and don't require any action (according to the Cisco documents).