08-29-2007 11:33 AM - edited 03-14-2019 11:17 PM
We have installed Extension Mobility on out 7940 & 7912 Phones. Whave created the Device and Device user profiles.
The good part is Extension Mobility is working and the user is able to log in , call as per the profile that he is supposed to do and then log out.
The bad part is , after the user logs out, all external incoming calls to this extension does not go through. However incoming calls from other internal extensions, outgoing calls all work fine.
Can any one please help me??
This has happened at 2 of my customers. At one place we hace Call Manager 5.1 & at another 4.1
Please help
08-29-2007 12:04 PM
You may check CSS of the GWs to see if they reach that partition of the DN in the EM User Profile.
08-30-2007 07:06 PM
Dear Gogasca,
The sitaution is like this
We have the Following Partitions:
Intercom
Local Access
Nation Access
Internation Access
Voice Mail
EXT-MOB
CSS
Intercom ( Withing Office)
Members(Intercom, Voice Mail & EXT-MOB)
Local Access (Within Mumbai City PSTN Access)
(Members Intercom, Local Access, Voice Mail & EXT-MOB)
National ( Within India PSTN Access)
(Members Intercom, Local Access, National, Voice Mail & EXT-MOB
International
(Members Intercom, Local Access,National , International Voice Mail & EXT-MOB
Gateway:
Intercom Partition & Intercom CSS
Please help
02-08-2008 09:06 AM
Hi,
I am experiencing the exact same fault. Did you ever find a fix for this fault?
Regards
Richard.
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