Accessing the Spam Quarantine causes GUI session logout ?

Unanswered Question
Aug 29th, 2007

AsyncOS 5.1.2-004 on a two-member C300 cluster.
IronPort Spam Quarantine enabled and working properly.
End user access to quarantine not enabled, only admins allowed.

Problem :
Accessing the Spam Quarantine from the Local_Quarantines page
opens a new browser tab and quarantined messages can be searched
and handled, but as of opening the tab, the main GUI session appears
to be "logged out" and presents us with the "Welcome - Login" screen.

Can anyone confirm/reproduce this behaviour ?

It is not required to do anything with the Spam Quarantine to be logged
out of the "main" GUI session...

I have this problem too.
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Bart_ironport Thu, 08/30/2007 - 18:45

I noticed the same issue, but only on an ironport which has the ISQ on port 80 and management on port 443. Never got around to reporting this to ironport though.

As long as the ISQ on a different port, the problem didn't occur.

eluyten_ironport Fri, 08/31/2007 - 12:28

In our setup, the default ports 443 (management) and 82 (ISQ)
on the "RelayInterface" (e-mail originating inside network
perimeter --> "outside world") are used.

So : default TCP ports, same IP address/interface.


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