877W very slow connection with BT 8Meg ADSL Broadband

Unanswered Question
Aug 30th, 2007

Hi, We have recently purchsed an 877W and installed it in our offices but the download seed is very slow. Usualy between only 64k and 200k. However the upload speed is fine at around 400k. We have tried the old router and the internet connectuion is fine with that. We have also tried the 877W on other ADSL conections and it works fine. We have checked with bt what the settings should be and they have said:

VPI = 0 (zero)

VCI = 38

Authentication = CHAP

Encapsulation = VC MUX

Modulation = G.DMT

Encapsulation Protocol = PPPoA

We have checked the cables and plugged the router in nearer the BT line to check there was no noise on the line causing errors.

Does anyone have any ideas or examples of running configs that work with bt connections.

Here is our speed test on an 8meg connection through the 877w router.

http://www.speedtest.net/result/174158364.png

Regards

Mike

I have this problem too.
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kfsaini Wed, 09/12/2007 - 13:50

Can you please output the result for command " sh dsl int atm0 "

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