I received today my printed CCNA certificate (I passed the ICND exam in 31 Jul).
I noticed that there isn't a "Certificate Verification No." on the down left corner. It just says "Certificate Verification No." and then blank.
The letter came with the certificate clearly says that this number should be there.
Is this normal? Should I request a new certificate and from whom? (there is no support email in the certmanager site)