No verification number on my certificate

Unanswered Question
Aug 31st, 2007

I received today my printed CCNA certificate (I passed the ICND exam in 31 Jul).

I noticed that there isn't a "Certificate Verification No." on the down left corner. It just says "Certificate Verification No." and then blank.

The letter came with the certificate clearly says that this number should be there.

Is this normal? Should I request a new certificate and from whom? (there is no support email in the certmanager site)

I have this problem too.
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jarrettjjackson Sat, 09/01/2007 - 13:08

You will have to call them if you go into the Certification Tracking System Tool and login and and click contact us you should be able to find the phone number and contact customer support and explain to them you situation and they will be able to send you another certification


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