Passed INTRO 640-821 and ICND 640-811

Unanswered Question
Sep 1st, 2007


i have passed those both exams and in my status is still "enrolled",

I've passed ICND on august 17th this year and the intro back in 2006, so will i get the CCNA certification? i hope i dont have to pass ICND1 and ICND2 too...(?)

also - the enrolled status is listed as updated at august 10th(my first attempt with the ICND which i failed in) - but 10 days have already passed from august 17th so why isnt it updated?

I have this problem too.
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jarrettjjackson Sat, 09/01/2007 - 11:52

They are upgrading the certification tracking system so there will be delays the same thing happened to me when I got my CCNA. I had to call and they manually input mine into the system.

milkdroogy Mon, 09/03/2007 - 01:05

Do you happen to know the right email i could send my request to?

jarrettjjackson Mon, 09/03/2007 - 06:06

Your certification will be good you don't have to take the new exam. The only way u would have to take the new exam is if you haven't finished taking both exams by Nov the 6th I believe.

jarrettjjackson Mon, 09/03/2007 - 06:04

You have to call in and have them manually put it in the system I had to call in and have that done because i was in the same situation.They are upgrading there certification tracking system so that is probably why it is still saying that. Here is the number you need to use 1-800-553-6387.


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