MWI on CUE with Call Manager

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Sep 1st, 2007
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Hi,


I am having NM-CUE 2.3 with Call Manager 4.2(3).


How to I enable MWI for voice mail users ?


What all configuration steps do I need to do in Call Manager as well as in CUE ?


Thanks,

Manu

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gogasca Sun, 09/02/2007 - 14:18
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Hi Manu,


Since this is a JTAPI integration no need to configure MWI on|off numbers.

Make sure the CSS of the CTI ports contains the partition where the DN of the IP Phones reside.


Thanks


Check the following links:


Document ID: 60081

Title: Troubleshooting Unity Express Message Waiting Indication (MWI) Problems

URL:

http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_tech_note0918

6a008027fa9f.shtml#mwi_callman




http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_administration_guide_chapter09186a00803e9074.html#wp1087974


http://www.cisco.com/univercd/cc/td/doc/product/voice/unityexp/rel2_1/ccmcligd/ch1over.htm#wp1053215


http://www.cisco.com/univercd/cc/td/doc/product/voice/unityexp/ccmmap.pdf

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