I have an interesting problem. I want to be able to execute updatephone and updateline AXL requests. The only information I can work from is the current extension number. Basically I am trying to right a change service where by an administrator will get a request from a user to modify their phone/ext and the only information in the ticket is the users primary extension assigned to the first button of their phone. UpdateLine is easy as I can update the line via the pattern and route partition. However, is there a way to use the extension and query the callmanager for all devices using this particular extension. Right now I do not have to contend with shared lines but that may change.
Thanks in advance.