Bought a 501 pix for business and cant even get it to connect to the internet from my basic setup at home with a cable modem. I've never used cisco products, but thought the 501 would be a fairly easy one to setup. As i mentioned, i've tried unsuccessfuly to set this thing up at my house with the most basic cable modem setup. Do cisco products require some sort of activation beyond the license from purchase (i bought the unlimited license). This thing is driving me crazy. Not sure what i could be missing, and any help would be greatly appreciated. Im really starting to think the unit (which was bought new)is bad.