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Dialing number phone prompts for To:UNKNOWN NUMBER instead of Enter Code

azfarlashari
Level 1
Level 1

‎09-02-2007 11:23 PM - edited ‎03-13-2019 04:25 PM

I have successfully Applied FAC (force authorization code), after dialing number phone prompts for To:UNKNOWN NUMBER instead of ENTER AUTHORIZATION CODE to complete the call, Also I would like to extend the delay for few more seconds so user can get enough time to enter code before busy tone.

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pklos
Level 4
Level 4

‎09-03-2007 08:00 AM

You can change FAC timeout and text prompt usign Service Paramaters -> Cisco CallManager configuration.

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regards,

pk

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azfarlashari
Level 1
Level 1
In response to pklos

‎09-09-2007 11:56 PM

Dear, I am unable to find any option which may let me configure the PROMPT from SERVICE PARAMETERS => Cisco Call Manager ...., which must be set ENTER AUTHORIZATION CODE whenever user dials long distance call. We have CCM 4.1.2

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