09-04-2007 05:04 AM - edited 03-14-2019 11:21 PM
I'm getting a ton of TFTP server requests from my NETIQ mgmt software. TAC tells me that this is most likely due to a phone being on hold for a long time. Is there anyway to find out which phone is on hold- either from a trace or thru CallManager's interface ?
thnx
09-04-2007 09:23 AM
Set the CCM trace to detail and look for (Hold) then normally look to the end of the same line and the device name will appear there.
09-04-2007 11:16 AM
Thanks,
that showed me which phones was on HOLD, but I still get the TFTP errors.
09-04-2007 02:17 PM
Whats the TAC SR# and the exact error you are getting?
Thanks
09-05-2007 05:23 AM
TAC Service Request #606739827
From NETIQ we're getting-
Tftp Requests High Time of Event: 9/5/2007 8:32:53 AM Source Machine Name: CCMPUB Detail Message: Tftp Requests is 336; >TH = 175
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