UT seems to be reporting all other info correctly except for the user's names.
Had it working perfectly in LMS 2.6. but after a rocky upgrade from LMS 2.6 to 3.0, decided to install 3.0 from scratch and now just an occasional user name appears.
vmpsadmin debugging is on. See attach.
Restart the UTLITE process on the server, and generate some UTLite events from the clients that are not showing up. Their usernames should now appear in UT. To restart UTLITE:
If this does not work, attach the new utlite.log and a new full UTLite console log.
Edit: oh, and if possible, capture a sniffer trace of UDP traffic from the client when it sends its UTLite packet. It may be corrupt in some way.