Need help, long distant, customer doesn't want to dial 1 ccm 4.1

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Sep 4th, 2007
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Hi Everyone,

I have CallManager 4.1 with MGCP. Customers would like to have it so that they don't have to dial a 1 when calling long distant. Currently, my route pattern looks like this 9.1[2-9]XX[2-9]XXXXXX and it requires a person to dial 1. Everyone seems okay with it, except those users that have gotten used to CME's dialing rule that did not require a 1. Any help would greatly be appreciated.

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gogasca Tue, 09/04/2007 - 14:22
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You may play with Translation patterns, to prefix the 1.

Please confirm that users use to dial:

9.XXX YYY ZZZZ

Create the Translation pattern that matches that number 9.[2-9]XX[2-9]XX XXXX

then remove predot and prefix 91 to match a RP.

samnanveth Tue, 09/04/2007 - 18:50
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User used to dial 9.xxx yyy zzzz and also 9.1xxx yyy zzzz. If someone dailed a 1, CME would strip the 1 and then prefix the 1. I don't know if CallManager 4.1 has this capabilities. Thanks

samnanveth Thu, 09/13/2007 - 10:56
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Thank you so much gogasca, this solution works perfectly. Exactly what I needed.

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