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BLF not working

yatisspor
Level 1
Level 1

‎09-05-2007 05:21 AM - edited ‎03-14-2019 11:22 PM

We have CM 5.0 When we configure the phone button templete and bury it to 7961, it doesn't work. When the configured numbers are busy, the BLF signal doesn't light up. Is there any trick?

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0 Helpful
6 Replies 6

shane.orr
Level 4
Level 4

‎09-05-2007 01:20 PM

I was trying to get BLF working the other day with a 7941 watching the status of a 7940 on call manager 5.1.2 and could not get it to work that day but got busy so I believe I need to know if there is a trick to get it to work as well.

0 Helpful

Jon Nelson
Level 3
Level 3

‎09-05-2007 05:23 PM

Assuming that you are using the correct phone template for BLF and the device is configured for BLF, make sure that the SUBSCRIBE CSS is set on the device you are trying to see the BLF on.

Use a common CSS for the SUBSCRIBE CSS or one that will be searchable by all DN's.

Thank you,

Jon

wilsonsant
Level 6
Level 6
In response to Jon Nelson

‎01-15-2014 05:09 AM

Hi Guys,

I am trying configure BLF in CUCM 8.6.2 and I am having the same problem.

First I created the new phone button template

Then did associate with the speed dial line to BLF

Then Apply the new phone button template and the two DN´s

Then apply css in subscribe both ip phone

then restart two phones, but, didn´t worked

Any have idea about this?

Thanks,


Wilson

0 Helpful

Nadeem Ahmed
Cisco Employee
Cisco Employee
In response to wilsonsant

‎01-15-2014 05:30 AM

Hi Wilson,

Please double check the SUBSCRIBE CSS on the phone page for access to all lines. CM ADMIN--DEVICE--PHONE

That particular CSS needs to reach the partition of the phone being monitored, after that reset the phone

Configuration Checklist for Presence

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/8_5_1/ccmfeat/fsprsnc.html#wpxref

34263


Br,
Nadeem 

Please rate all useful post.

Br, Nadeem Please rate all useful post.
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wilsonsant
Level 6
Level 6
In response to Nadeem Ahmed

‎01-17-2014 06:24 AM

Hi Nadeem,

I am sorry by delay in answer, I did the configuration and worked. Thanks a lot for you attentation

Regards,


Wilson

0 Helpful

Nadeem Ahmed
Cisco Employee
Cisco Employee
In response to wilsonsant

‎01-17-2014 07:33 AM

Np wilson, good to know issue sloved.


Br,
Nadeem 

Please rate all useful post.

Br, Nadeem Please rate all useful post.
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