We are trying to implement click to call from the microsoft office communicator to our Cisco IP phones using Microsoft LCS and Cisco Presence server... we have nailed down most of the config except one....
It seems that when a phone call is initialted, the MOC follows the E.164 standard and sends the dialstring as +12345678900, but the call manager does not understand the "+" prefix.
if we remove the "+" from the dialed string, the call is completed. One of the Cisco rep told me that we will need to remove the preceeding "+", however this is the Internatinal dialing standard. It is hard to understand that Cisco does not follow E.164 standard.
If anyone has a workaround regarding how to get the call manager to understand the preeceding "+" with the dialed digits, please let us know.
Thanks in advance!