We recently installed a CME/CUE (4.1) system and are having difficulty with the transfer functionality. If we turn on transfer-system full-consult, it appears that the person who made the transfer is calling you even if they hang up and blind transfer before you answer. It's confusing when the person picks up the phone and thinks it's someone internal, but it's really an external call that was blind transferred from someone internal. I understand this is how it works on a consult, but I would think that as soon as you hang up the phone before consulting with the person it would change the caller id to the external number or extension. This is how our ancient PBX worked. It works if we change to full-blind, but then you lose the consult functionality. TAC says that this is as designed, but I can't imagine this is true. Please help.