Hi,

We have DFM running on the slave Ciscoworks server. I am having a hard time while adding devices to DFM (from the DCR) when using the "Synchronize with Device Credential Repository" option.

I can see ALL the devices in the section "Devices Not in Fault Manager" but am unable to add any of the device to DFM. After clicking OK (for adding a device into DFM) All the devices disappear from the "Devices not in .." section (even when i wanted to add a single device) and nothing gets added.

I will then have to navigate away from the page and return to get the device list populated again.

Seeing a lot of messages similar to this in the TISServer.log

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06-Sep-2007|09:33:45.997|ERROR|TISServer|WorkerThread0|{TISChangeAttributeDBJob}||.|after process:No corresponding DCR entry with DCRID:1229

06-Sep-2007|09:33:45.997|ERROR|TISServer|Thread-6|{TISDeviceAttributeChangeHandler}||.|IPAddress:10.128.253.129 mismatch DNSName:sfdc-core-sw01.sfdc.sftp.com

06-Sep-2007|09:33:45.997|ERROR|TISServer|WorkerThread0|{TISChangeAttributeDBJob}||.|No corresponding DCR entry with DCRID:1228

+++++++++++++++++++++++++

We have all the devices named in the DCR but the Host Name mappings are Only defined in the "hosts" file on each Ciscoworks server. These entries do not exist in DNS. Could this be a problem ?

After I Un-Check the box for "Synchronize the list with ..." option then Everything Works OK. I am then able to add all the devices.

Thanks,

Naman