URGENT!! Have to reboot Router once a day

Unanswered Question
Sep 7th, 2007

We are an ISP that we have DSL users connect over a DS3 ATM ciruit. The problem is after about 12 hours, when users try to do PPPoE they get an Error 772. The only we we have found to fix this is to reboot the router. PLEASE HELP.

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Danilo Dy Sun, 09/09/2007 - 07:31

Hi,

The next time you reboot the router, before you reboot it capture the "show tech-support" output and log a case with Cisco TAC if you have priv to do so else you can post it here.

Regards,

Dandy

izonenetworks Mon, 09/10/2007 - 11:02

Thanks for the info. We had to open case with TAC. Turned out to be a config problem....

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