7960 line button appearances

Unanswered Question
Sep 7th, 2007
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1- can you add more that three line appearences on a phone?

2- If I have six phones with two shared lines each, I want to verify that they can only recieve two calls at the same time before going to VM total.

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Rob Huffman Fri, 09/07/2007 - 16:03
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Hi Kevin,

On a 7960 you can have up to 6 line appearences on a single phone (check the Phone Button Template)

With Shared lines you will need to check that the "Busy Trigger" is set to 2 so that the third call will go to VM.

Hope this helps!



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