I would like your assistance regarding CCME . I am using 2811 with (Cisco IOS Software, 2800 Software (C2800NM-IPVOICEK9-M), Version 12.4(11)T1) ,
I have a problem . when internal users calls to operator phone (7970) it displays only three question marks (???). but when operator pick the phone phone can diplay user name on screen. all internal users can easily see caller name on there screen or on phone display.
It was working fine before updating my new ios .
kindly tell me why three question mark on operator (??? ). how can i able to correct this problem. I am attaching show ver , show run ,show flash
your kind respomse will be highly appreciatible.