IP IVR Script aa.aef customize help

Unanswered Question

Dear All,



I need your help to customize the Script.



Pls. find the attachment of my current script. Pls. edit my script as follows & send to me:



Welcome prompt- ok



Main menu ? Delete the option 1 for desired extension & 2 for name dial. I want to directly dial to extension or press 0 for operator. ( I recorded the .wav file as 'If you know your desired extension please dial now or press 0 for the operator assistance.?



Other things- ok



Thanks in advance


shamudra






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Chris Deren Sat, 09/08/2007 - 13:51
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    2017 IP Telephony, Contact Center, Unified Communications

Perhaps engaging Cisco partner or a freelance script writer would be a good idea.

Or at least asking for tips on achiving your desired simple solution.


Chris

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