Unity4.2.1, disappear the MSCW application screen in the middle

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Sep 9th, 2007
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I ran the MSCW via control panel but diappear the MSCW screen without any error after enter the mailstore information.


Any clue?


Thanks in advance

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Ginger Dillon Mon, 09/10/2007 - 08:01
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Hi -

I believe you are running into this bug - you can check out this link (1)

http://www.ciscotaccc.com/kaidara-advisor/voice/showcase?case=K05524853

and (2) here is the reconfiguration guide for Unity that discusses the MSCW -

http://www.cisco.com/en/US/customer/products/sw/voicesw/ps2237/products_upgrade_guides_chapter09186a0080205a7f.html#wp1126324

I had encountered this before as well. Moving the Unity_servername mailbox to the new Exchange store first and then rerunning the MSCW resolves the problem.

Ginger

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