CTIOS dial pad reports "Unknown call manager failure on operation"

Unanswered Question
Sep 9th, 2007

Trying to use the Dialpad in CTIOS to call out, I get a pop-up with CTI Warning at top with message "IPCC error 20999, Call Manager. Unknown call manager failure on operation" in CTIOS Desktop.

What logs can I look at? Is this a JTAPI issue with ICM talking to CallManager?

The Agent can receive calls in queue, just can't use the dial pad to dial out.

I have this problem too.
0 votes
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)


This Discussion