call manager: outside dial tone

Unanswered Question
Sep 10th, 2007
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Hy all,

i want to change the outside dial tone from the current 0 to 9.

I have "0!"route pattern for routing offnet calls. I canghed it to "9!" but i had no tone on pressing 9.

Can you help me?

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Overall Rating: 5 (1 ratings)
Rob Huffman Mon, 09/10/2007 - 06:38
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Hi Marco,

Check your 9@ Route Patterns for this setting;

Provide Outside Dial Tone

Check this check box to provide outside dial tone. To route the call in the network, leave the check box unchecked.

From this CCM 4.1.3 doc;

Hope this helps!


Majdi Harb Mon, 09/10/2007 - 08:49
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Hi Marco,

in addition to Rob's excellent post, i would add another possible cause, you may have a possible match pattern starting with 9, so once u dialed 9, CCM will wait until it matches available possibilities.

go to dial plan report to find these possible patterns.



marco.biondo Tue, 09/11/2007 - 07:40
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Dial plan report helped me. there was another pattern starting with 9!!

thank you very much,


Majdi Harb Tue, 09/11/2007 - 08:41
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Hi Marco,

nice to hear this ws resolved.

good luck..

please remember to rate helpful posts



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