I just set up a new IPCC 4.5 and had it working yesterday but now every time I place a call to the CSQ the CAD agent switches from Ready to Not Ready. If I click Ready it will go to Reserved for just a second and go right back to Not Ready. It will stay in the Ready state as long as there is no call in the CSQ but as soon as I put a call in it goes to Not Ready and won't let me answer. Thoughts?
I have this problem too.