people get dial tone when the call in

Answered Question
Sep 11th, 2007

I get a dial tone when i call from outside the system to inside. It goes to dial tone straight away. Why has it stopped ringing? It gives the internal dial tone; if I dial my extension number that works! i need to fix this as soon as so it rings

I have this problem too.
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Correct Answer by Chris Deren about 9 years 3 months ago

I am assuming you are using H323, if so then make sure you have a dial-peer with this command:

direct-inward-dial

such as:

dial-peer voice 1 pots

incoming called-number .

direct-inward-dial

port 0/0/0:23

HTH,

Chris

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Correct Answer
Chris Deren Tue, 09/11/2007 - 08:25

I am assuming you are using H323, if so then make sure you have a dial-peer with this command:

direct-inward-dial

such as:

dial-peer voice 1 pots

incoming called-number .

direct-inward-dial

port 0/0/0:23

HTH,

Chris

davieshuw Tue, 09/11/2007 - 08:43

Yep like an idiot id deleted the relevant dial peer. Its been a long day :(

dgahm Tue, 09/11/2007 - 08:29

That ususally indicates the call is using an inbound POTS dial peer without the direct-inward-dial command. Have you added any dial peers? Place a call and do a show call active voice brief to see what peers are being used.

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