CUPC & CCM5.1.2 but NO CUPS

Montagu.IT · ‎09-12-2007

Hi All,

I have a CCM5.1.2 Cluster without CUPS. I am wanting to use CUPC on desktops for call control etc...

The issue is authentication see below:

2007-09-12 14:28:38,846 [0x120] DEBUG LCMiddleware - Service::Start() - Service[ConfigurationManager], currentState[SERVICESTATE_OFFLINE]

2007-09-12 14:28:38,846 [0x120] INFO LCWIN32UI - (WINUI_LOGIN_DIALOG_ONCLOSE) Login Dialog 0x1e86420 is closing

2007-09-12 14:28:38,846 [0x4a4] DEBUG LCMiddleware - Service::StartupThread() - Service[ConfigurationManager], currentState[SERVICESTATE_OFFLINE]

2007-09-12 14:28:38,846 [0x4a4] DEBUG LCMiddleware - Service::StartupThread - Starting Service [ConfigurationManager] uid[7]

2007-09-12 14:28:38,846 [0x4a4] DEBUG LCMiddleware - ConfigurationManager::StartProc()

2007-09-12 14:28:38,846 [0x4a4] INFO LCMiddleware - (MWMSG_EIM_ADDINGLISTENERS) Adding all EPASInterfaceManager listeners

2007-09-12 14:28:38,846 [0x4a4] DEBUG LCMiddleware - Service::Start() - Service[EPASInterfaceManager], currentState[SERVICESTATE_OFFLINE]

2007-09-12 14:28:38,846 [0x4b4] DEBUG LCMiddleware - TimerManager::TimerThread started

2007-09-12 14:28:38,846 [0x4bc] DEBUG LCMiddleware - Service::StartupThread() - Service[EPASInterfaceManager], currentState[SERVICESTATE_OFFLINE]

2007-09-12 14:28:38,846 [0x4bc] DEBUG LCMiddleware - Service::StartupThread - Starting Service [EPASInterfaceManager] uid[8]

2007-09-12 14:28:38,846 [0x4bc] DEBUG LCConnection - ConnectionManager: REGISTER CONNECTION: ConnectionType: CUPS_CONFIG, server list: primary=10.44.10.3:443(https), backups=

retry timer: EXPONENTIAL : minWait=500(ms), maxWait=64000(ms), maxRetries=0, totalRetries=0, retryInterval=500(ms)

failover timer: EXPONENTIAL : minWait=500(ms), maxWait=64000(ms), maxRetries=0, totalRetries=0, retryInterval=500(ms)

failback timer: EXPONENTIAL : minWait=500(ms), maxWait=64000(ms), maxRetries=0, totalRetries=0, retryInterval=500(ms)

failback policy: ROUND_ROBIN

2007-09-12 14:28:38,862 [0x4bc] DEBUG LCConnection - CUPS_CONFIG startConnection(): 10.44.10.3:443(https)

2007-09-12 14:28:38,862 [0x4bc] DEBUG LCConnection - CUPS_CONFIG setState(): [IDLE] --> [CONNECTING_PRIMARY]

2007-09-12 14:28:39,784 [0x4bc] ERROR LCMiddleware - (MWMSG_EIM_SOAPLOGINFAILED) Failed to log in to SOAP server https://10.44.10.3/EPASSoap/service, Host unreachable

2007-09-12 14:28:39,784 [0x4bc] DEBUG LCConnection - CUPS_CONFIG setReason(): [NONE] --> [UNREACHABLE]

2007-09-12 14:28:39,784 [0x4bc] ERROR LCMiddleware - (MWMSG_CFGMGR_EPASSERVICEERR) ConfigurationManager::Update_ServiceError() - CUPS service error [1]

2007-09-12 14:28:39,784 [0x120] ERROR LCWIN32UI - (WINUI_ERROR_SERVICE_ERROR) ******** CONFIG MANAGER ERROR [1] **************

2007-09-12 14:28:39,784 [0x4bc] DEBUG LCConnection - CUPS_CONFIG setState(): [CONNECTING_PRIMARY] --> [ERROR]

2007-09-12 14:28:39,784 [0x4a4] ERROR LCMiddleware - (MWMSG_SERVICELIST_WAITABORTED) ServiceConditions::Wait(4) - ABORTED

2007-09-12 14:28:39,784 [0x4a4] DEBUG LCMiddleware - ConfigurationManager::AbortProc() - condition[4]

2007-09-12 14:28:39,784 [0x4a4] INFO LCMiddleware - (MWMSG_EIM_REMOVINGLISTENERS) Removing all EPASInterfaceManager listeners

2007-09-12 14:28:39,877 [0x120] INFO LCWIN32UI - (WINUI_LOGIN_DIALOG_OPENING) Login Dialog 0x1e7ae88 is opening

2007-09-12 14:28:41,299 [0x120] INFO LCWIN32UI - (WINUI_LOGIN_DIALOG_ONCLOSE) Login Dialog 0x1e7ae88 is closing

Any help would be beneficial..

Many Thanks

Chris Deren · ‎09-12-2007

Check the troubleshooter page on CUPS server for any issues.

Chris

Montagu.IT · ‎09-13-2007

Chris,

There is no CUPS Server.

Its a straight 5.1.2 Cluster and nothing else.

Surely CUPC can work without a CUPS Server???

Chris Deren · ‎09-13-2007

You need CUPS server for CUPC to log into.

Chris