UC 2.0 fails to install on IBM x3250

sposte · ‎09-12-2007

I've opened a TAC ticket already, but I'd like to know if anyone has run into this.

The IBM x3250 is configured with the same hardware requirements as a cisco MCS7825I but the install procedure throws " Installation Error Unsupported Hardware" error.

Thanks,

Scott

Randall White · ‎09-12-2007

Do you have 4Gb RAM installed? I just ran into this with an MCS-7835-H2 server.

The memory upgrade is listed here:

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/2x/installation/guide/2xcucig020.html#wp1049506

Check this link for Hardware compatability:

http://www.cisco.com/application/pdf/en/us/guest/products/ps6509/c1650/cdccont_0900aecd80372879.pdf

The IBM x3250 is listed for Overlay-1, so it should be OK.

Thanks, Randy

sposte · ‎09-12-2007

the x3250 only needs 1 gig for UC 2.0 according to the platform list.

The problem according to Cisco is that their version of x3250 is running BIOS 1.26 - IBM is now shipping 1.30. We will try to flash downgrade the bios.