Error with debug in IPCC Express

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Sep 12th, 2007
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Hello,


I am currently experiencing a problem at an IP T site using Call Manager 4.1 and IPCC 4.1. After the installation of the TAPS plug-in on the IPCC servers, we are seeing unmarshalling errors while debugging scripts. In my experience, that is due to a Java version mismatch. This is certainly the case as the Call Managers are running Java version 1.4.2_05 while the Java version on the IPCC servers is 1.3.

My question is simple. How can I restore the IPCC functionality and Java integrity?


Thanks.

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hadbou Tue, 09/18/2007 - 06:13
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I think you getting, Remote Method Invocation (RMI) error message, Connection refused to host:[localhost:1099]; nested exception is: java.net.ConnectException: Connection refused appears when you attempt to debug scripts. Refer to RMI Error When Debugging Script in Cisco IPCC Express for additional information.


For more info:

http://www.cisco.com/en/US/products/sw/custcosw/ps3651/products_qanda_item09186a008021df8d.shtml



cdowling_bm Tue, 09/18/2007 - 06:24
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Nope. I'm getting the errors while doing the following tasks:


When debugging -


error marshalling arguments; nested exception is:

java.net.SocketException: Software caused connection abort: socket write error


....and when using reactive script for any script -


RemoteException occurred in server thread; nested exception is:

java.rmi.unmarshalException: error unmarshalling arguments; nested exception is:

java.net.MalformedURLException: no protocol: Files/avvid/Documments/User/default/classpath/TAPS.jar


I'll have a look at the link provided but these errors are different that what you've suggested.


Thanks so far.

scoe Thu, 02/05/2009 - 08:03
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This is the fix.....


A) Open App Admin page of CRS Engine.


B) Go to Applications -> Document Management -> default -> classpath.


C) You can see TAPS.jar , Delete this file. There is an option to delete it in Actions column.


D) Go to the machine in which editor is installed.


E) Go to C:\Program Files\wfavvid\Documents\User\default\classpath and delete TAPS.jar if it exists there.


F) Restart the editor and try reactive debugging now. It should work.



emad.khurshid Tue, 07/09/2013 - 02:33
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hi there,


which exception in cisco hold java.net.ConnectException: connection refuse ?

Gergely Szabo Tue, 07/09/2013 - 02:51
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Hi,

please do not resurrect old threads - create a new one instead.


Where do you see that exception? In an UCCX script?

G.

emad.khurshid Tue, 07/09/2013 - 02:56
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hello,


this is when i try to connect to a webservice calling from an IVR Script and the webservice is down. i just wanted to know which exception is defined for java.net.ConnectException: connection refuse in the list of the parent exceptions defined.

Gergely Szabo Tue, 07/09/2013 - 03:07
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Hi, take a look at this:

https://supportforums.cisco.com/docs/DOC-27235

If you take a look at the class hierarchy for java.net.ConnectException, its superclass is java.io.IOException (IOE).

It's rethrown as com.cisco.doc.DocumentIOException.

G.

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