A few of my users have deleted voicemail messages accidentally before listening to them. I've configured the Unity COS such that a users deleted voicemail items are sent to their deleted items folder.
Now when a user goes into the voicemail menu via the phone they have the option to empty their deleted messages out of their deleted items folder but there does not seem to be an option to recover their voicemail out of the deleted items folder which is what they want to do.
I can do it manually of course but should the user not have this option? Is there something I have to do to enable it?