Install error video not min 800x600 when have 1600x1200

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Sep 12th, 2007
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I'm running Vista and have VPN Client which I'm trying to upgrade to 5.0.1. However, it won't let me uninstall because I don't have 800x600 mode (why it needs that to uninstall seems rather unjustified since it obviously is already on my machine).

I went through the manual uninstall (which kills my networking completely), then tried to install 5.0.1 and am getting the same error about 800x600. The screen I'm entering this on is 1600x1200, fully double the minimum, so I don't know why it won't install. Any hint on how to get around this flawed check?

(had to do a system restore after the manual uninstall go get my networking back just to enter this)

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umedryk Tue, 09/18/2007 - 13:16
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The plug-in for Macs is supported for Quicktime and the issue may be with the Microsoft regarding the error message. Install error video.


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