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Clean Access Agent fails to login "normal" user but allows "Administrator"

edwardwaithaka
Level 1
Level 1

Hello,

I have the following problem. When a user tries to login using clean access agent (OOB+VG), the login process fails. When an administrator tries to login, the process works.

What could be the problem?

3 Replies 3

edwardwaithaka
Level 1
Level 1

By the login process failing I mean that the machine is not assigned an IP address by the DHCP server

ANDREW FOX
Level 1
Level 1

it may be users cannot IP release/renew, so try attached

Hi,

I will try and get back to you, thanks.

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