Hi -
Not sure exactly what you are looking for here, but I can tell you the "envelope" information or message properties are by default, played when listening to a voice message. Cisco Unity announces the day, date, and time that the message was sent. You may have this option unchecked.
To Change What Cisco Unity Plays Before and After a Message:
Step 1 In the Cisco Unity Assistant, on the Preferences menu, click Message Playback.
Step 2 Scroll down to the Before Playing Each Message Play section, and check or uncheck any or all of the following check boxes to specify what information Cisco Unity plays before each message:
- Sender's Information
- Message Number
- Time the Message Was Sent
Step 3 In the After Playing Each Message Play section, check or uncheck the Time the Message Was Sent check box to specify whether Cisco Unity plays the message time stamp before playing each message.
Step 4 Click Save.
Hope this helps! Ginger
