WLC Diagnostic Channel: How to use it?

jkurynny · ‎09-13-2007

Does anyone know how the "Diagnostic Channel" feature in v4.1 of WLC code can be used to troubleshoot client issues? Once I check the checkbox in the WLAN Advanced properties tab, what are the next steps? Do I need to do anything on the client(s)? Where do I find the logging information the diagnostics produce?

The documentation on this feature is apparently non-existent except a small blip in the command reference guide about enabling it, but no further information on how it's used.

Many thanks,

Justin

Report Inappropriate Content · ‎09-19-2007

We use a WLAN with a diagnostic channel meant primarily for troubleshooting. Passing data traffic is not a concern.

jkurynny · ‎09-19-2007

I thought the diagnostic channel is used when you are having problems with that WLAN, i.e., that it creates a separate channel between the client(s) and WLAN for sending client-side diagnostic data to the WLC.

Maybe I should back up with the question and start with:

How does the diagnostic channel feature work? Can you give me an example when I would use it?

Thanks for your reply.

Justin