error with Phone registration in CME

Answered Question
Sep 14th, 2007

We had a disk space issue this morning which forced all phone devices to roll over to our secondary DHCP and renew their addresses. after this only one phone got reregistered and all other phones are now not able to register.


The debug ephone register shows the following

ep 14 11:19:11.603 BST: %IPPHONE-6-UNREGISTER_ABNORMAL: ephone-11:SEP0014A91ABB

9F IP:192.169.0.140 Socket:4 DeviceType:Phone has unregistered abnormally.

Sep 14 11:20:29.975 BST: Skinny active socket list (17/285): 1 2 3 5 6 7 8 9 10

11 12 13 14 15 16 17 18

Sep 14 11:20:29.975 BST:


IS there anythinh i need to look into. i have tried rebooting the phones but no help


I am using CME 3.4 on a 2621 with 12.4(4)T


Narayan

Correct Answer by Paolo Bevilacqua about 9 years 5 months ago

What the phones are showing? Is this DHCP providing the necessary option 150 with CME's address ?

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Correct Answer
Paolo Bevilacqua Fri, 09/14/2007 - 03:17

What the phones are showing? Is this DHCP providing the necessary option 150 with CME's address ?

royalblues Fri, 09/14/2007 - 03:26

Paolo,


You were dead right. The DHCP had no option 150 set and once that was done everything started working fine.


I was crazy trying to look for something else before checkibg the server


Narayan

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