Unified Personal Communicator - No Presence Showing

Unanswered Question
Sep 16th, 2007

I have CCM512 and CUPS 103 installed and configured as per the deployment guide.


I have installed Unified Personal Communicator 1.1.3.8838 and can successfully log in and search/add contacts to groups (so LDAP is working). Desktop phone call control also works as well as the Softphone.


The problem is that non-communicator users/phones (or communicator users not logged in) always show as offline.


If 2 x Users run the Communicator then they can see each others presence but no-one elses.


Phone Messenger via the Services on the IP Phones works fine and I can see the presence as you would expect.


The CUPS Troubleshooter checks out 100%.


I have sniffed the traffic between CCM/CUPS and the PCs and SIP Open/Closed notifications are arriving at the PC running Communicator and being acknowledged.


Just to annoy me the monitored Users icon on the communicator refreshes/flickers when the monitored users phone is taken on and off hook.


Has anyone seen this before? It is driving me nuts.

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